Core Concepts
The building blocks you will see across the product.
Workspace
Every business object is scoped to a workspace. Memberships define role permissions (owner, admin, operator, analyst, auditor, viewer).
Session Routing
Accounts, encrypted session vaults, proxies, health checks, and rotation logs. This is the foundation for safe multi-account operations.
Connector plane
Hybrid routing chooses simulator, webhook, or official adapters per action. Live mode fails closed when credentials are missing.
Agents, knowledge, skills
Agents carry persona/guardrails. Knowledge documents are chunked and retrieved into generation. Skills can inject tool results with chain-of-thought steps.
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Comment Engine
Listeners discover target posts, agents generate drafts, approvals gate sending, and workers execute paced outbound actions.